On Thursday, 10/1/2015, APS Healthcare will assume the responsibility for the work performed to prior authorize medical services for WV Medicaid Members not in a MCO. The following numbers will now be utilized to fax requests to be keyed and/or to send attachments or other materials relevant to reviews. There will be no changes for providers who enter requests directly in the system. We apologize for any inconvenience to providers, but this change is necessary as our contract with WVMI, our current sub-contractor, concludes at the end of September 2015.
This notice is to share APS Healthcare’s contact information with you. Effective immediately, you may use the contact information below for all program matters previously handled by WVMI; however, please be advised that these contact numbers and email address MUST be used beginning Thursday, October 01, 2015.
Note: On and after 10/01/2015, APS Healthcare will not receive correspondence you submit using WVMI’s email, fax, and phone numbers.